Terms of Service

Effective Date: February 23, 2023
Last Updated: September 8, 2025

These Terms of Service (“Terms”) govern your access to and use of the website, content, resources, inquiry forms, consultations, communications, and other services made available by The Cadris Group, LLC (“Cadris,” “The Cadris Group,” “we,” “us,” or “our”).

By accessing our website, submitting an inquiry, downloading materials, scheduling a consultation, communicating with us, or otherwise using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services.

These Terms apply to general website use and preliminary business interactions. Any paid consulting engagement, statement of work, proposal, order form, or separately executed agreement may include additional or different terms. If there is a conflict between these Terms and a written agreement signed by Cadris, the signed agreement will control for that specific engagement.

1. About Cadris

The Cadris Group provides strategic consulting, research analysis, organizational advisory, supply chain advisory, sourcing strategy, sustainability-informed business support, and related professional services. Our work may include research reviews, strategic recommendations, supplier or market research, workshops, consultations, written materials, frameworks, and other business deliverables.

Our services are intended to support business decision-making. They do not replace professional legal, financial, tax, accounting, medical, psychological, engineering, compliance, or regulatory advice.

2. Use of the Website and Services

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to use the website or services in any way that:

  1. Violates any applicable law, regulation, or third-party right.

  2. Interferes with the security, operation, or availability of the website.

  3. Attempts to gain unauthorized access to any system, account, data, or network.

  4. Copies, scrapes, mines, harvests, or extracts website content or data without permission.

  5. Introduces malware, viruses, harmful code, or other disruptive technologies.

  6. Misrepresents your identity, affiliation, authority, or business purpose.

  7. Uses our content, insights, frameworks, or materials to create competing services without authorization.

  8. Harasses, abuses, threatens, or harms any person associated with Cadris.

We may restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated or if continued access creates legal, operational, reputational, or security risk.

3. Eligibility

You must be at least 18 years old and legally able to enter into binding agreements in your jurisdiction to use our services. If you access our website or services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms.

4. Informational Nature of Website Content

The content on our website is provided for general informational and educational purposes only. Although we aim to provide accurate, thoughtful, and research-informed information, website content may not be complete, current, or applicable to your specific circumstances.

No website content, article, case study, portfolio description, consultation summary, or general communication should be interpreted as legal, financial, tax, medical, psychological, investment, or regulatory advice.

You are responsible for seeking appropriate professional advice before making decisions that may have legal, financial, operational, employment, safety, compliance, or other material consequences.

5. Consulting Engagements

Cadris may provide exploratory conversations, discovery calls, paid consulting services, limited advisory support, pro bono services, or other professional services. The specific scope, timeline, fees, deliverables, responsibilities, and limitations of any paid engagement will be defined separately in a proposal, statement of work, order form, email confirmation, or written agreement.

Unless otherwise agreed in writing, Cadris does not guarantee any specific business outcome, financial result, cost reduction, supplier approval, regulatory approval, certification, investment result, operational improvement, hiring result, or market outcome.

You remain responsible for all business decisions, implementation choices, vendor selections, compliance obligations, and actions taken based on our work.

6. Inquiries and Communications

When you contact us, submit an inquiry, book a call, download a resource, or communicate with us, you agree to provide accurate, current, and complete information.

Submitting an inquiry, sending an email, scheduling a consultation, or participating in an exploratory discussion does not create a client relationship, exclusive engagement, fiduciary relationship, partnership, joint venture, employment relationship, or obligation for Cadris to accept your project.

We reserve the right to decline, pause, or discontinue communications or services at our discretion, including where a request is outside our scope, creates a conflict of interest, raises ethical concerns, involves unlawful activity, or is inconsistent with our standards of professional conduct.

7. Confidentiality

Cadris understands that clients and prospective clients may share non-public business information. We take reasonable care to protect confidential information shared with us in connection with legitimate business discussions or services.

For purposes of these Terms, “Confidential Information” means non-public information that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. This may include business plans, supplier information, strategy documents, internal data, commercial plans, operational challenges, and other proprietary information.

Confidential Information does not include information that:

  1. Is publicly available through no fault of Cadris.

  2. Was already known to Cadris without a confidentiality obligation.

  3. Is independently developed by Cadris without use of your Confidential Information.

  4. Is received from a third party without a known confidentiality obligation.

  5. Must be disclosed by law, regulation, court order, subpoena, or governmental authority.

You also agree to respect the confidentiality of Cadris’s non-public methods, frameworks, templates, pricing, proposals, research approaches, internal processes, and proprietary materials.

Additional confidentiality terms may apply under a separate written agreement.

8. Intellectual Property

All content and materials made available by Cadris, including website copy, articles, visuals, frameworks, methods, reports, templates, slide decks, research summaries, strategy materials, tools, processes, trade names, logos, and other intellectual property, are owned by Cadris or its licensors unless otherwise stated.

You may view and use publicly available website content for your internal, non-commercial informational purposes. You may not copy, reproduce, modify, distribute, sell, publish, display, license, commercialize, or create derivative works from our materials without prior written permission.

Unless otherwise agreed in writing, deliverables prepared by Cadris may be used by the client for internal business purposes only. Cadris retains ownership of its pre-existing intellectual property, general knowledge, methodologies, frameworks, templates, know-how, and tools.

No rights are granted to you except those expressly stated in these Terms or in a separate written agreement.

9. Research, Data, and Third-Party Sources

Cadris may use publicly available information, third-party data, academic research, market sources, supplier information, interviews, client-provided information, and other materials to support our work.

Third-party information may contain limitations, errors, omissions, assumptions, or time-sensitive details. Cadris does not guarantee the accuracy, completeness, availability, legality, or suitability of third-party sources, suppliers, websites, databases, vendors, publications, or tools.

Any references to third-party companies, suppliers, certifications, products, platforms, studies, or resources are provided for informational purposes only and do not constitute endorsement unless expressly stated.

10. Supplier, Sustainability, and Sourcing Information

Where Cadris provides sourcing, supplier research, sustainability-informed strategy, eco supply chain support, or related advisory services, such information is intended to support further diligence and decision-making.

Supplier availability, pricing, certifications, minimum order quantities, lead times, production capacity, labor practices, environmental performance, regulatory status, and commercial terms may change. You are responsible for independently verifying supplier claims, certifications, quality standards, legal requirements, import or export rules, and contractual terms before entering into any supplier relationship.

Cadris does not guarantee supplier performance, product quality, certification validity, regulatory compliance, production timelines, environmental claims, or commercial outcomes unless expressly agreed in a signed written agreement.

11. Privacy and Data Protection

Your use of our website and services may involve the collection and processing of personal information. Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

Depending on your location and how you interact with us, you may have rights under applicable privacy and data protection laws, which may include the right to access, correct, delete, restrict, object to, or receive a copy of certain personal information.

If you are located in the European Economic Area, United Kingdom, Switzerland, California, Canada, or another jurisdiction with specific privacy rights, additional rights may apply as described in our Privacy Policy.

By using our website or services, you acknowledge that personal information may be processed in the United States or other jurisdictions where we or our service providers operate, subject to applicable legal requirements.

Please review our Privacy Policy for more information.

12. Cookies and Analytics

Our website may use cookies, analytics tools, pixels, or similar technologies to operate the website, understand visitor behavior, improve content, measure performance, and support security.

Where required by law, we will request consent before using non-essential cookies or similar technologies. You may be able to manage cookie preferences through your browser settings or any cookie management tool made available on our website.

For more information, please review our Privacy Policy or Cookie Notice, if applicable.

13. Testimonials, Case Studies, and Portfolio Content

Our website may include testimonials, case studies, portfolio descriptions, project summaries, examples, or representative client work. These materials are provided to illustrate the nature of our services and past experience.

Past work does not guarantee similar results. Outcomes vary depending on client context, available information, organizational conditions, implementation, market dynamics, and other factors.

Where necessary, client details may be anonymized, generalized, modified, or presented at a high level to protect confidentiality.

14. Pro Bono and Reduced-Fee Work

Cadris may choose to provide pro bono, reduced-fee, informal, or exploratory support at its discretion. Such support is subject to availability, capacity, scope alignment, and professional judgment.

Cadris may decline, limit, pause, or discontinue pro bono or reduced-fee work at any time, including where the scope changes, communication becomes ineffective, the request falls outside our expertise, or the engagement is no longer aligned with our professional standards.

Unless otherwise agreed in writing, pro bono or reduced-fee support does not include any guarantee of deliverables, timelines, outcomes, or ongoing availability.

15. Fees and Payment

Fees for paid services will be communicated separately through a proposal, invoice, statement of work, order form, or other written communication.

Unless otherwise agreed in writing, you are responsible for paying all fees, taxes, and expenses associated with services you approve. Late payment, non-payment, or payment disputes may result in suspension or termination of services.

Website access does not require payment unless a paid resource, product, or service is expressly offered and purchased.

16. No Guarantees

Cadris aims to provide thoughtful, research-informed, practical, and professionally developed services. However, we do not guarantee:

  1. Any specific business, financial, legal, operational, hiring, supplier, sustainability, certification, or strategic outcome.

  2. That website content will always be accurate, current, complete, secure, or uninterrupted.

  3. That any supplier, vendor, partner, or third party will meet your requirements.

  4. That any recommendation will be suitable for every jurisdiction, industry, market, or organization.

  5. That any website, digital resource, or communication channel will be free from errors, interruptions, or security risks.

You are responsible for your own decisions, actions, implementation, and due diligence.

17. Third-Party Links and Tools

Our website or communications may include links to third-party websites, platforms, resources, tools, reports, vendors, suppliers, or publications. These links are provided for convenience and informational purposes only.

Cadris does not control and is not responsible for third-party content, privacy practices, security, accuracy, availability, terms, policies, products, or services. Your use of third-party websites or tools is at your own risk and subject to their applicable terms and policies.

18. User-Submitted Materials

If you submit documents, data, business information, project descriptions, files, messages, or other materials to Cadris, you represent that you have the right to share those materials and that doing so does not violate any law, agreement, confidentiality obligation, intellectual property right, privacy right, or third-party right.

You grant Cadris permission to use submitted materials as reasonably necessary to evaluate your inquiry, communicate with you, provide services, prepare proposals, perform agreed work, maintain records, and comply with legal obligations.

You should not submit highly sensitive personal information, regulated data, confidential third-party information, trade secrets, or proprietary materials unless necessary for the specific inquiry or engagement and appropriate safeguards are in place.

19. Website Availability and Security

We aim to maintain a functional and secure website, but we do not guarantee uninterrupted access, error-free operation, or complete security. We may modify, suspend, restrict, or discontinue any part of the website at any time without notice.

You are responsible for using appropriate security measures when accessing the website, including secure networks, updated devices, and careful handling of your own information.

20. International Access

Cadris operates from the United States, and our website may be accessed from different countries. We do not represent that our website, content, or services are appropriate or available in every jurisdiction.

If you access our website or services from outside the United States, you are responsible for complying with the laws and regulations of your location. You may not use our website or services where doing so would violate applicable law.

21. Export Controls and Sanctions

You may not use our website, services, content, or materials in violation of applicable export control laws, trade restrictions, sanctions, or embargoes.

You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or territory subject to comprehensive sanctions, and that you are not listed on any applicable restricted party list, unless your use is legally permitted.

22. Disclaimers

To the fullest extent permitted by law, the website, content, resources, and services are provided on an “as is” and “as available” basis.

Cadris disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted operation.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above disclaimers may not apply to you.

23. Limitation of Liability

To the fullest extent permitted by applicable law, Cadris and its owners, officers, employees, contractors, representatives, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost business opportunity, loss of data, reputational harm, business interruption, or procurement of substitute services.

To the fullest extent permitted by law, Cadris’s total liability for any claim arising out of or relating to these Terms, the website, or the services will not exceed the greater of:

  1. The amount you paid to Cadris for the specific service giving rise to the claim during the six months before the claim arose; or

  2. One hundred U.S. dollars if no paid services were provided.

Nothing in these Terms limits liability that cannot be limited under applicable law.

24. Indemnification

You agree to indemnify and hold harmless Cadris and its owners, officers, employees, contractors, representatives, affiliates, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

  1. Your use of the website or services.

  2. Your violation of these Terms.

  3. Your violation of applicable law.

  4. Your infringement or misuse of any third-party right.

  5. Materials, data, or information you provide to Cadris.

  6. Decisions or actions taken by you or your organization based on our website content or services.

25. Termination

We may suspend or terminate your access to the website or services at any time if we believe you have violated these Terms, created risk for Cadris or others, failed to pay required fees, misused our materials, acted unlawfully, or engaged in conduct inconsistent with a professional relationship.

You may stop using the website at any time. Termination does not affect rights or obligations that arose before termination, including payment obligations, confidentiality obligations, intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions.

26. Governing Law

Unless otherwise required by applicable law or agreed in writing, these Terms are governed by the laws of the State of [Insert State], United States, without regard to conflict of law principles.

For users or clients located in jurisdictions where certain consumer protection, privacy, or mandatory local laws apply, nothing in these Terms is intended to limit rights that cannot be waived under applicable law.

27. Dispute Resolution

Before initiating a formal legal proceeding, you agree to first contact Cadris and attempt to resolve the dispute informally. We will make reasonable efforts to address concerns in good faith.

If a dispute cannot be resolved informally, the parties may pursue mediation, arbitration, or court proceedings as permitted by applicable law and any separate written agreement between the parties.

Any claim must be brought within the time period allowed by applicable law. Where legally permitted, claims must be brought on an individual basis and not as part of a class, collective, consolidated, or representative action.

Some jurisdictions do not allow mandatory arbitration, class action waivers, or shortened limitation periods, so these provisions may not apply to all users.

28. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the “Last Updated” date above. Material changes may also be communicated through the website or by other reasonable means.

Your continued use of the website or services after updated Terms are posted means you accept the revised Terms. If you do not agree to the updated Terms, you should stop using the website and services.

29. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted to achieve its intended purpose to the greatest extent permitted by law, and the remaining provisions will remain in full force and effect.

30. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

31. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Cadris may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, change of control, or by operation of law.

32. Entire Agreement

These Terms, together with our Privacy Policy and any other website policies expressly referenced, form the entire agreement between you and Cadris regarding your use of the website and general services.

For paid consulting engagements, these Terms may be supplemented or modified by a separate written proposal, statement of work, order form, invoice terms, or signed agreement.

33. Contact Information

If you have questions about these Terms, please contact us at:

The Cadris Group
Website: www.cadris.org
Address: 99 Wall St. #3163, New York, NY 10005