
Beyond Job Descriptions
Studies show that employees who engage in role crafting report higher engagement, stronger performance, and lower burnout (Wrzesniewski & Dutton, 2001). It gives people a sense of ownership and helps them connect their work to what they care about. But it also helps teams. When done well, role crafting can surface hidden skills, fill capability gaps, and reduce friction around unclear responsibilities.
Estimated reading time: 4 minutes

Audit Your People Strategy in 5 Questions
In a study of 1,000 companies by Zenger & Folkman (2019), only 27% of leaders were rated as effective coaches. Coaching and decision-making are not soft skills. They are teachable, behavioral capabilities with real outcomes.