Beyond Job Descriptions
Studies show that employees who engage in role crafting report higher engagement, stronger performance, and lower burnout (Wrzesniewski & Dutton, 2001). It gives people a sense of ownership and helps them connect their work to what they care about. But it also helps teams. When done well, role crafting can surface hidden skills, fill capability gaps, and reduce friction around unclear responsibilities.
Estimated reading time: 4 minutes
Cognitive Load at WorkThe science of overload and decision fatigue — and how to structure work for clarity
Research from cognitive psychology shows that working memory can only hold about four chunks of information at once (Cowan, 2010). Beyond that, our brains start compensating by dropping information, skipping steps, or defaulting to easier, habitual answers. In a business context, that means your best thinkers are often too taxed to actually think.
Distributed but Not Disconnected: Building Trust, Accountability, and Focus Across Remote Teams
Behavioral insights and operational tips for building trust, accountability, and focus across hybrid or remote teams.